Who we are

Our website address is: http://www.ukcaravancentre.co.uk

What personal data we collect and why we collect it

Contact forms

We collect your name email and IP address when you contact us through our web form. Your personal data is only used in connection with your enquiry and service interest. IP addresses are collected so we can protect our site from malicous attacks. Form entries are also stored on our web server database including an email log to help us troubleshoot any technical issues we might have when sending email via our web server. If you would like to know more about how we use your data, see the data we hold on you, or have it removed at any time please call the number found on this website. Form entries are regularly cleared out from our web database and your data removed.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics to track user interaction. We use this information to determine the number of people using our website, to better understand how you find and use our website, your journey to and from our site but also how you travel through it.  Google Analytics records data that does not identify you as an individual such as geographical location, your type of device, your type of internet browser, operating system and age group. Google Analytics is a third party data processor. Google Analytics uses cookies at the heart of its application, details of which can be found on https://support.google.com/analytics/answer/6004245 Disabling cookies on your internet browser or opting out of cookies will stop Google Analytics from tracking any part of your visit to any area of our website. For further information on cookies in section 4. Disabling cookies via our pop up reminder may also prevent some areas of our website to operate in the way they are intended.  The current default for data retention at google is 26 months.

Who we share your data with

We do not share your personal data with any third party. Your data is only used in connection with the services you have requested.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

The UK Caravan Centre
2 The Gatehouse
Elmshaws Farm
Tye Common Road
Little Burstead, Billericay
Essex
CM12 9SB